Berkshire Hathaway Automotive

Parts Counter Associate

Job Location US-TX-Grapevine
# of Openings
Dealership - Grapevine Ford Lincoln


We are looking for a professional and organized Parts Counter Associate to join us in supporting our dealership staff and customers while assisting us in building and representing our brand.


  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials; ensures that the customer is exposed to the full product line
  • Communication:
    • Answers phone calls, providing price quotes and other information
    • Notifies all necessary parties when special ordered parts have been received
    • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Pulls and fills orders from stock
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
  • Follows up on back-ordered parts and replenishes assigned inventory daily
  • Verifies will-call and back-order files weekly and returns to vendors; stocks items not picked up or required
  • Manages all aspects of billing and accounts payable including internal requests billed on service repair orders and direct customer payment/invoicing


  • Minimum high school diploma or GED equivalent required
  • Parts Experienced Preferred
  • Excellent communication and customer service skills
  • Bi-lingual is always a plus!
  • Strong computer & phone skills (Internet, MS Outlook)
  • ADP experience a plus
  • Ability to be analytical, problem solve and multi-task
  • Professional appearance and work ethic
  • Self-motivated, goal oriented, and ability to work within a fast paced environment
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)


*All potential employees must pass pre-employment testing including a background check and drug screen



  • Fast paced work environment

  • Paid training and development

  • Career growth opportunities

  • Medical and dental coverage available after 2 month period

  • Paid vacation

  • 401(k)



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed