Berkshire Hathaway Automotive

  • Parts Counter Associate

    Job Location US-TX-Grapevine
    # of Openings
    Dealership - Grapevine Ford Lincoln
  • Overview

    We are looking for a professional and organized Parts Counter Associate to join us in supporting our dealership staff and customers while assisting us in building and representing our brand.


    • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
    • Informs customers of companion part requirements and specials; ensures that the customer is exposed to the full product line
    • Communication:
      • Answers phone calls, providing price quotes and other information
      • Notifies all necessary parties when special ordered parts have been received
      • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
    • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
    • Pulls and fills orders from stock
    • Locates out-of-stock parts from outside source and submits an emergency order, if necessary
    • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
    • Follows up on back-ordered parts and replenishes assigned inventory daily
    • Verifies will-call and back-order files weekly and returns to vendors; stocks items not picked up or required
    • Manages all aspects of billing and accounts payable including internal requests billed on service repair orders and direct customer payment/invoicing


    • Minimum high school diploma or GED equivalent required
    • Parts Experienced Preferred
    • Excellent communication and customer service skills
    • Bi-lingual is always a plus!
    • Strong computer & phone skills (Internet, MS Outlook)
    • ADP experience a plus
    • Ability to be analytical, problem solve and multi-task
    • Professional appearance and work ethic
    • Self-motivated, goal oriented, and ability to work within a fast paced environment
    • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)


    *All potential employees must pass pre-employment testing including a background check and drug screen



    • Fast paced work environment

    • Paid training and development

    • Career growth opportunities

    • Medical and dental coverage available after 2 month period

    • Paid vacation

    • 401(k)



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