Berkshire Hathaway Automotive

GAP Claim Administrator

US-KS-Shawnee Mission
# of Openings
1
Client
MPP

Overview

MPP Company, as a leader in the industry, provides a comprehensive selection of extended warranty services and other automotive protection plans designed to give our customers the best buying and ownership experience. We provide vehicle service contracts (frequently referred to as extended warranties), maintenance contracts, paintless dent repair, lease wear coverage and more.

 

MPP is looking for a strong detail-oriented and methodical GAP Claims Administrator to join them in supporting their team and customers while assisting them in building and representing their brand. This is an opportunistic role for a customer service professional looking for a long-term career in a growing department. 

 

Responsibilities

  • Responsible for fielding calls from customers, lienholders, and insurance companies while providing excellent customer service
  • Administers claims of numerous ancillary products that are financed when a customer purchases a vehicle; primarily Guaranteed Automobile Protection (GAP)
  • Starts the claims process and is responsible for recognizing the required documentation that is sent in by a request
  • Claims processing and GAP contract support
  • Works in a small, growing department where communication is abundant

 

Qualifications

  • Minimum high school diploma or GED equivalent required
  • Knowledge of the Insurance Industry is preferred, but not require
  • General automotive industry, finance, and insurance knowledge is a bonus
  • Superior customer service skills
  • Ability to be analytical and multi-task
  • Strong written and communication skills
  • Excellent phone and computer skills
  • Professional appearance and work ethic
  • Takes pride in delivering great customer service

 

*All potential employees must pass pre-employment testing to include a background check and drug screening.

 

Benefits:

  • Competitive earning and overtime potential
  • Fast paced work environment
  • Paid training and development
  • Career growth opportunities with management potential
  • Medical and dental coverage available after orientation period
  • Paid vacation
  • 401(k)

 

 

Company location:

8500 Shawnee Mission Parkway

Merriam, KS  66202

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